Pets R Family Veterinary Hospital in St. Johns offers compassionate veterinary care for your beloved pets. Our experienced team provides comprehensive services, from routine check-ups to advanced treatments, ensuring the health and happiness of your furry family members. Schedule an appointment today!
Very professional, caring, and pristine. I have never seen an office like it and we absolutely will keep coming back. The pet rooms were personalized, they even put our cats name on the room board. There was a cat window seat, a scratching post to help make them feel more comfortable. They were very gentle with our cat, they took the time to answer all our questions. Absolutely the best vet experience I've ever had. And their grooming center is the same way. Absolutely recommend
Siobhan McDonough
July 23, 2024
Lauren Ritterhoff
July 19, 2024
The only vet we trust with our puppy! I cannot say enough good things about the entire group. We’ve seen 3 different providers due to a few emergency visits and they’re all fantastic. Very thorough, attentive, and always make us feel like our girl is in excellent hands. The front desk team is great, and we love our groomer, Jodi, as well!
Nicole Scullion
July 16, 2024
I have been going to PRF since they opened. Dr.Deckard and her husband Brad who owns the facility are wonderful, kind people. I have English Bulldogs and not every vet knows how to safely treat this breed. Dr. Deckard is super thorough and knowledgeable and I never feel like I have to question any treatment. If she feels it needs a 2nd option she is not scared to refer out which is refreshing that I know she has their best care in mind.
The front staff is very friendly and when I try to get an appointment or meds filled I get a reply back in 30 minutes which is so helpful and not like most vet offices. The facility is very clean as well. Both my dogs and myself are very lucky to have found this place. I have referred out a few other people and they are still clients to this day as well.
Tony
June 18, 2024
Very accommodative, great with my two girls, and nice. Highly recommend!
Questions and Answers
Q:Do you offer any financing options, savings, or rewards?
A:
Whether you’re in need of financing or just a simple discount, we can help!
For your convenience we recommend Trupanion™ and Pets Best Insurance. We also offer Scratchpay and CareCredit®.
Take advantage of our Pets R Family App to earn rewards. For every $100 you spend on any service, you’ll earn a paw print at the time of payment. Once you’ve earned 16 paw prints, you’ll receive a $100 credit on your account.
4 months ago
Q:Do you offer boarding services?
A:
We offer boarding services to make your pet feel safe and comfortable. Our professional boarding staff provides attentive care in a clean, calm, stress-free environment. Our climate-controlled boarding facility is open 7 days a week and offers the following accommodations:
A separate entrance for your convenience
Spacious luxury dog suites
Private and peaceful cat condos
Playtime for cats is included with boarding
Relaxing music in all suites
Calming care packages to reduce stress
Medical boarding options
Daily sanitation of our entire facility
State of the art facility
4 months ago
Q:Do you offer grooming services?
A:
Yes! At Pets R Family, we pay special attention to every detail to ensure your pet has a comfortable and enjoyable grooming experience.
Grooming is about more than just your pet’s appearance. Regular grooming promotes healthy hygiene, protects against parasites and disease, and helps your pet feel more comfortable.
Our full-service grooming for cats and dogs includes:
Separate bathing and grooming areas
Luxurious fragrant shampooing
Thorough blow drying of coat
Careful and gentle brushing of your pet’s coat
Hair trimming or cut
Ear cleaning
4 months ago
Q:What type of pocket pets and exotic pets do you care for?
A:
At Pets R Family Veterinary Hospital we know that just like dogs and cats, pocket pets and exotics also require specific health and wellness care. From wildlife and rabbits to snakes and iguanas, we can help ensure your pet receives the loving care and attention they deserve.
Pocket Pets and Exotics
We see a wide variety of pocket pets, exotics, and wildlife, including:
Rabbits
Guinea pigs
Turtles
Lizards
Snakes
Chinchillas
Sugar gliders
Gerbils
Hamsters
Hedgehogs
Chameleons
Bearded Dragons
4 months ago
Q:I would like to book two nights boarding. How do I talk to you?
A:
Hello, to reserve a space for your pet or for more information, call, text, or request a reservation online today. Please be advised that boarding services may fill up quickly during vacation periods and holidays.
4 months ago
Q:Do they offer help for leopard geckos?
A:
For any questions about the exotic care provided at Pets R Family Veterinary Hospital, or to schedule your next appointment call, text, or request an appointment online today!
4 months ago
A:
They treat every creature that I know of!
PPhyllis “Phyllis” Fox
5 years ago
A:
Yes, Pets R Family can take care of all your pet needs. They are amazing
MMeanda DuBay
5 years ago
Q:How much is it to bring a hamster into your vet office for a check up?
A:
Our exam fee is $50 for all types of pets if they are sick. A well visit is $45. Please feel free to call us to discuss.
5 years ago
A:
You would have to call the office and ask the price. I only have dogs
JJeannie Milgram
5 years ago
A:
You have to call and ask.
KKate Keeney (KatieKayye)
5 years ago
Q:Do you look at hamsters? I have a male that is skinny and has hairloss. I rescued him about a month and half ago. I was hoping I could get him back to a healthy hamster but he still is skinny.
A:
For any questions about the exotic care provided at Pets R Family Veterinary Hospital, or to schedule your next appointment, call, text, or request an appointment online today! For your hamster, we offer wellness exams, diagnostic testing, veterinary surgery, dental care, and more.
4 months ago
A:
Yes, there are at least two doctors that will exam and treat "pocket pets" such as hamsters.
DDaniel Carlotti
5 years ago
A:
According to their website, yes.
KKate Keeney (KatieKayye)
5 years ago
Q:Do you do walk in nail clips for a small dog? And what is the cost?
Founded 2015
